Resolución alternativa de disputas

En caso de disputa, el consumidor puede apelar ante una Entidad de Resolución de Disputas del Consumidor:

En los términos y para los efectos de lo dispuesto en el art.18, n. 1 de la Ley 144/2015, de 8 de septiembre, se informa que la entidad de resolución alternativa de conflictos competente ante la que el consumidor puede recurrir es:

CNIACC – Centro Nacional de Información y Arbitraje de Conflictos de Consumo
Rua D. Afonso Henriques, 1
4700-030 Braga
Teléfono: 253 619 107 (llamada a fijo nacional)
Correo electrónico: geral@cniacc.pt
https://cicap.pt/

Conozca sus derechos al comprar en línea.

Más información en el Portal del Consumidor (https://www.consumidor.gov.pt/)

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