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Resolução Alternativa de Litígios

Em caso de litígio, o consumidor pode recorrer a uma Entidade de Resolução de Litígios de consumo:

Nos termos e para efeitos do disposto no art.18º, n.º 1 da Lei 144/2015, de 8 de Setembro, informa-se que a entidade de resolução alternativa de litígios competente a que o consumidor pode recorrer é:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Rua D. Afonso Henriques, 1
4700-030 Braga
Telefone: 253 619 107 (chamada para a rede fixa nacional)
E-mail: geral@cniacc.pt
https://cicap.pt/

Conheça os seus direitos quando compra online.

Mais informações em Portal do Consumidor (https://www.consumidor.gov.pt/)

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Resolução Alternativa de Litígios

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